IT support for small offices in Ottawa, including accounting firms and professional offices. Managed IT, one-time projects, Microsoft 365, security, installations and migrations.
After hours support
Problems fixed outside business hours, so the office stays online during the day. Installations and upgrades are ready for the next working day.
Email hello@shibasystems.ca.
Services
Each service is available on its own or as part of a monthly plan.
Ongoing care, so problems are picked up early.
One job, price quoted in advance. On site in Ottawa, or remotely where suitable.
Your setup reviewed, protection put in place, configured and tested.
Help when software or a computer needs a closer look.
Consulting
Clear advice on what you have and what to do next, before you spend on changes.
Account security, email protection, file access and device settings, with priorities set out plainly.
Replacements, renewals, storage and support for the year ahead, planned in good time.
Microsoft 365, accounts, backups, storage and remote access.
Guidance before you move email and files or set up remote working. We can also carry out the work.
Consulting stands alone. Work only if you need it.
Project work
Real types of projects for Ottawa small offices. Client names are kept private.
Paper files scanned into a shared system, with access limited to those who need it.
Network storage (NAS) installed with secure backups, so a backup copy of every file is always available.
Secure remote access with individual accounts and sign-in protection.
Onboarding & offboarding: new staff ready for day one, access removed promptly when staff leave.
New office setup: domain and email, Microsoft 365, computers, Wi-Fi, printer and backups, set up and tested.
Older equipment replaced in stages. Files moved over and tested with staff.
Unusual behaviour checked and software problems fixed.
Also common: office moves, Wi-Fi, printer and scanner setup, and help choosing equipment.
Pricing
Managed IT starts with a free first visit, in person and on site.
For a small office, confirmed at the first visit.
Monthly care of accounts, devices, backups and Microsoft 365, plus day-to-day help.
One-off visits are available if you only need help once.
One-time work for a defined job, at a fixed quoted price. Smaller jobs and visits start at $80.
Review and implementation across Microsoft 365, computers, email and files. Protection set up and tested.
All prices in Canadian dollars. Hardware and licences are charged at cost, or you can buy them directly.
Contact usWho we help · About
For Ottawa offices of 3 to 25 people with no internal IT staff. Day-to-day support, accounts, equipment and security, kept organised.
Accounts, file storage, backups and software support. Changes scheduled outside business hours.
File storage, email security, backups and onboarding and offboarding, so the right people have the right access.
Accounts tidied up, computers set up consistently, regular monthly checks in place.
Start with a single visit or project. Monthly managed IT is available separately.
About Shiba Systems
Small offices get the standard of IT care larger organisations receive, at a scale and price suited to a small office.
Practical work first: backed-up files, accounts ready on day one, sign-in protection, updates and encryption. Monthly plan or single project.
You keep your passwords and access at all times.
New to IT support
Many firms bought computers as needed and never had anyone responsible for IT. If that sounds familiar, this visit is for you.
A short visit and chat, free of charge. We look at what you have and talk through first steps in plain language. No obligation.
Confidentiality and trust
Client files, email and financial information are treated as confidential. We only access what the work requires.
Your passwords and access stay with you at all times.
Experience with confidential and secure systems. Any required clearance can be obtained.
How it works · Contact
Same process for a single visit or monthly managed IT.
At your office, we review your systems and discuss what you need.
Work done on site or remotely, then tested with your staff. Evenings and weekends available.
Managed IT clients then receive monthly reviews.
Tell us your firm size, the systems you use and the job you have in mind. We will reply with available times and next steps.
Phone: 613-518-1982
Email: hello@shibasystems.ca